Things You Should Know

Things You Should Know before you order

To order online CLICK HERE

BARTERCARD CONDITIONS OF USE- Maries Pizza online ordering is currently unavailable for Bartercard purchases.  In store/online discounts and offers are not available on Bartercard payments. Please call our team for details.

ENTERTAINMENT VOUCHERS CONDITIONS OF USE- Maries Pizza online ordering is currently unavailable for Entertainment Coupon redemption.  Please call our team to place your order. Check coupon for further details.

Only one deal or offer can be applied per applicable order.

All deals and coupons are valid for pick up orders only except where otherwise stated. Limits of one per customer per day apply. Limited Time only deals or offers and their expiry dates shall be controlled by Maries Pizza exclusively unless otherwise stated.

For the safety of our delivery team, please turn on an outside light during dark hours and secure all dogs.  Drivers may not enter your property if your doggy is not secured. Sit......good dog :^)

For safety reasons, Drivers carry less than $20 in change....
Minimum $20 order for delivery. 

Delivery Charge of $6.00. Minimum order and delivery charges may be higher for outlying SuburbsPlease call our team for details.

Our Pizza Pilots gratefully receive tips, but of course do not expect them. If you do tip our drivers...Thank you for tipping :^) , if not...Thank you for ordering :^)

Due to the popularity of our product, we sometimes experience delays. Preordering really does help if you are on a time schedule. 
All delivery and pick up times quoted are approximate, but please rest assured, our Team will always do their best for you and your order will be fresh cooked and delivered to you as soon as possible. 

Many products contain Gluten and may contain traces of Egg, Fish, Dairy, Nuts and other allergens. If you have any allergies or food intolerances, please let us know and we will do our best to accommodate your needs.

Whilst Maries Pizza takes due care, meat pieces may accidentally fall into non meat pizzas.  If you require a meat free product, please let our Team Member know so arrangements can be made with preparation of your order.

Photos on this site are for illustration purposes only and represent serving suggestions.  Pizzas are definitely as yummy as they look and are Gold Award Winning for a reason......just saying :^)
Please let us know if you do not like anchovies and olives and we will leave them off and increase a little of other toppings of similar value.

Refund Policy-

Our goal is to put a smile on the face of everybody that chooses to buy Maries Pizza products.  Sometimes, for different reasons, we may not achieve our goal.  In this unfortunate circumstance, the following rules shall apply to refunds or remedies to fix a problem with our product and or service.  Our refund policy states that-

By law, unhappy customers must give us an opportunity to fix minor problems (4 or less toppings were wrong, delivery wait under 120 minutes).  We will do so free of charge, and within a reasonable time (within 24 hours) as per fair trading laws.

We may not provide a remedy or a refund if the customer leaves it too long to inform us of the problem (longer than 24 hours) or if the customer lost, destroyed, damaged, disposed of or ate over 50% of the goods.  The customer must return the goods to us.  It is up to the discretion of Maries Pizza management whether they will collect the goods at their own expense.

Customer Conduct Policy-

Abusive language towards members of our team, delivered directly or indirectly, in a personal, public and provocative manner is totally unacceptable and will not be tolerated.  Team Members have the right to refuse service if treatment is considered offensive, insulting or abusive.  If the outburst, however, could be interpreted as violent in any way then the Team Member would be expected to apply professional judgement when considering the appropriate action up to and including permanent refusal to serve individuals or police intervention.

For further details, please see our Terms and Conditions page.