What is Franchising?
Generally, franchising is where one party, the franchisor, licences another party, the franchisee, to distribute and market a product or service and use the business name and/or trademarks for a fixed period in return for a fee.
Under the Maries Pizza franchising system, a franchisee has the opportunity to conduct a business using the Maries Pizza name, system and products.
Franchising a business is not an easy process, but at Maries Pizza we have built an excellent reputation for our range of products and services. Our success is a direct result of our commitment to servicing the needs of our customers. Through franchising we now have a way of passing on our expertise, knowledge and business system to people who share similar business and personal values.
Customer service and a strong focus on sales are the most important factors in building any business and ours is no different. Maintaining a high level of customer satisfaction with every contact is our highest priority. Our commitment to customer service must be reflected in everything we say and do and our aim is to be a living product of our businesses by taking personal responsibility and pride in everything we do. We call this the Maries Pizza CARE FACTOR. Part of the Maries Pizza culture is the commitment to develop and build a customer service and Sales mindset. This is something that every franchise owner and Team Member makes a personal commitment to at the beginning of their time with Maries Pizza.
The customer is number one and our entire business system is aimed at meeting their needs better. The end result will be a very satisfied customer who recommends Maries Pizza to their friends and associates and who will come back to Maries Pizza time and time again. There is no better advertisement then a satisfied customer and no better result than a referred customer.
Our level of customer service can make or break our business reputation. Therefore, it is imperative that all franchise owners and team members understand the importance of such and deliver the level of professionalism and integrity that is required to ensure the ongoing development and success of the franchise network in the future.
If this sounds like you, we would welcome your further enquiry. To request an obligation free Maries Pizza Franchise Information Pack CLICK HERE
